Meet the Medical Negligence Team

Dominic Jones

meet the team - DomDominic is a specialist Medical Negligence Solicitor at Mark Reynolds Solicitors.

Dominic is based at our Warrington office and has a wide experience of working on almost all areas of Medical Negligence claims. Dominic has particular expertise in the following types of Medical Negligence Claims;

Claims against GPs

This type of case can include delayed referrals for cardiac, cancer, neurological or orthopaedic problems. The delay can cause prolonged and unnecessary suffering and sometimes the death of the patient.

Claims arising out of negligence in A&E

This type of case can relate to wrong diagnoses and failures to diagnose. A wrong diagnosis in A&E can lead to all sorts of problems, for instance, the patient could die of a stroke or heart attack, or they could be sent home with no treatment for broken bones.

Claims arising out of delayed diagnosis of cancer

This can be as a result of GP or hospital failures. A delayed diagnosis can mean the difference between life and death.

Dominic offers all of his clients a personal approach with straightforward, practical and user-friendly advice on every aspect of their case. He focusses on achieving the best possible settlement in each and every case with a minimum of fuss, stress and disruption for the client.

“Working for victims of medical negligence is very rewarding. Each case is different and each one requires a lot of detective work and the drive to keep fighting for justice and to help the client get their life back on track. Unfortunately, we often have to represent the family of a person who has died as a result of negligence. We have to ensure that despite them no longer being with us, justice can still be served and the wrongdoers held to account. I am happy to consider all enquiries about possible claims. If the case has merit, we will fight it.”

Dominic is married with three children and lives in Staffordshire.  When not at work Dominic enjoys going on day trips with his family, football, cricket and Formula 1.

If you would like to discuss a medical negligence query with Dominic, or would like any advice, please do not hesitate him via any of the below:


Amy Steele

meet the team - amyAmy is a specialist Medical Negligence Solicitor at Mark Reynolds Solicitors.

Amy has experience with a wide range of Medical Negligence claims including surgical errors, spinal injuries, delayed diagnosis of cancer, delayed diagnosis of fractures and orthopaedic claims, birthing injuries, gynaecological and obstetric claims, dental claims, GP errors and prescription errors.

Amy’s area of interest is spinal injuries. Such claims include spinal surgery, cauda equina syndrome and mistakes handling patients with neck and back injuries. Medical mistakes can sometimes lead to spinal cord damage which can be life changing and devastating for not only the patient, but their family.

Medical Negligence claims require a vast amount of investigative work and research and Amy finds this area of law extremely motivating. Her key strengths include being attentive to detail and tactically smart. For Amy, no matter how big or small a claim, every good result obtained for a client is a highlight and one which is very satisfying.

Amy has experience representing deceased clients and understands how difficult it can be coming to terms with the loss of a loved one. This is often made worse if the family feels that their relative did not receive the acceptable standard of care they should have and that medical mistakes may have resulted in premature death.

Amy has a caring and friendly nature and it is extremely important that clients feel that they are able to have their say and that they are understood. Medical Negligence claims can take a number of years to conclude and it is equally as important to Amy that a good working relationship is established and that clients feel that they are able to contact Amy whenever they feel.

What others say:

“We can’t thank Mark Reynolds Solicitors enough for the support we have received regarding our medical negligence issue. Special thanks to Amy who is always there with good solid advice and most of all a very understanding attitude to our situation. Dealing with a potential birth injury is very stressful and we couldn’t do this without them.”

If you have a clinical negligence query or would like any advice, please do not hesitate to contact Amy via any of the below:


Lisa-Marie Musgrave

meet the team - lisaLisa has been working in Medical Negligence as a specialist Medical Negligence Solicitor for over 8 years. She finds working in this area of law exciting and rewarding.

Lisa has worked on various different types of Medical Negligence claims including;

  • Misdiagnosis of cancer,
  • Surgical errors,
  • Problems with dental treatment
  • GP errors.
  • Pregnancy and childbirth complications (both for mum and baby)
  • Orthopaedic injuries

Pregnancy and childbirth complications cover a wide range of issues. Most often these are issues surrounding the delivery of the baby. This is an emotional time and should be a happy occasion but when something goes wrong, it can have a lasting effect for both mum and baby. Lisa’s cases have included problems with retained placenta following delivery, infections after delivery, injuries to baby during childbirth and stillbirth cases.  This are emotive cases and it is important to offer the support that our clients need during these type of cases.

Lisa’s focus is on her clients ensuring that they understand the process of the claim and fighting for them to get the result they deserve.

Our clients have had a difficult time and have often lost their trust in the Medical Profession. It is therefore important that I am empathetic and allow the client the opportunity to have their say. I very much enjoy building up a relationship with my client. I am approachable and encourage my clients to pick up the phone to me at any time.”

If you would like to discuss a medical negligence query with Lisa or would like any advice, please do not hesitate Lisa via any of the below: